Careers

Recently inducted into KMWorld's "Top 100 Companies That Matter" and the AlwaysOn100, Baynote has captured an enviable position in the on-demand social search and recommendations market.

Over 100 eCommerce, media, and enterprise organizations including eBay, Expedia, Intuit, NASA, NetApp, and US Appliance use Baynote's patent-pending UseRank™ technology to tap into the collective "Wisdom of Crowds" and present their best content and products to their website visitors.

Baynote is an extraordinary place to be! Fast growing, backed by the most desirable VC firms in the valley, and led by a stellar management team, we're ready take on a multi-billion dollar market! Are you?

Our current openings include:



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Director of Technical Operations

We are looking for a person that has prior experience in setting up and managing a Data Center. The ideal candidate would have been a strong individual contributor earlier in their career and thirsting for a leadership position. This person should have experience and knowledge in systems administration, network design, security, system monitoring and automation. The person should have the Operations mentality of setting up processes, worry about high availability, scalability and performance. The person should be highly-motivated, think holistically, and be able to work in a fast growing, fast paced startup environment.

What is your focus?

  • Data center operation strategy, process and execution to deliver performance, scalability and availability of 99.95%.
  • Building a team of A++ operations engineers.
  • Internal IT operations.

What do you need to be great at?

  • Senior management in a Web/IT Operations team – You thrive for the challenges in these areas. You are very disciplined and organized.
  • A leader to build a team over time. A good negotiator with vendors and suppliers.
  • You understand what makes a data center trouble-free – almost. You can implement all of the process to sleep well at night (with a pager).
  • Past scripting expertise – BASH, PERL etc – You smile and smack your lips when you need to automate things.
  • Past Unix Systems Administration desired – You know tons of obscure command line options and can probably win a trivia contest in the Unix Command Line flags.
  • Good knowledge of network design – Working with Firewalls, DNS, Load Balancers and the like make you jump with joy.
  • Strong sense of security – both internally and on the hosting systems – You are so protective people don’t know the car you drive.
  • Experience working with an On Demand company is a great plus – and you are looking for the next big company in this.
  • Experience in Systems Monitoring – You love dashboards, log files, calling cell phones etc.
  • Flexibility is your middle name and you always think laterally. (http://en.wikipedia.org/wiki/Lateral_thinking#Lateral_Thinking_and_Critical_Thinking)
  • Strong self starter with the desire and flexibility to operate in a fast-paced technology startup; open to creative business ideas; a natural-born leader and pioneer willing to explore new markets and ideas.

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs@baynote.com

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Data Center Operations Systems Administrator

You will play a key role in the complex data center operations that runs Baynote Services. You are a person that has a strong orientation towards Data Centers. You are strong in a few of the following areas – systems administration, network operations/design, security, system monitoring and automation.

Requirements:

  • 2-4 years of experience
  • Background in IT or in a Data Center team
  • System Monitoring and Automation
  • Unix Systems Administration and Scripting expertise
  • Good knowledge of network design
  • Strong sense of security
  • Experience working with an On Demand company is a great plus – and you are looking for the next big company in this

Prior experience in software as service architectures is optional, but highly desired.

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs@baynote.com

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Web Application Developer

We are looking for a Web Application Developer who has developed Web Applications for the last 2+ years. The person should have good UI development skills and be able to translate a UI design into good maintainable code. We are looking for a person who can work well in a fast paced startup environment. The person should have good communication skills and work with Product Management and UI designers to create world class user interfaces.

We welcome fresh graduates that are interested in developing User Interfaces using technologies such as AJAX, Javascript Toolkits like EXT and backend technologies such as PHP!

Requirements:

  • Desire to learn new technologies
  • Experience in Web Application Development
  • Experience with Javascript, HTML, CSS, and AJAX
  • Experience with third party UI toolkit such as EXT, YUI and Dojo
  • Knowledge about cross browser compatibility
  • PHP development experience
  • Good Teamwork and communication
  • Details oriented

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs@baynote.com

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Scientific Programmer

Want to contribute to the core algorithms that make Baynote work? We are looking for a talented and creative algorithm developer to help drive the continuing evolution of our technology.

Required Skills/Experience:

  • Prior experience in scalable algorithm development in either industry or academia
  • Proficiency in OO programming (preferably Java)
  • Excellent communication skills
  • Knowledge of machine learning algorithms is a plus
  • Familiarity with information retrieval and collaborative filtering techniques is a plus

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs@baynote.com

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Java Server Engineer

As a central part of an elite team, you will help design and implement the next versions of our software-as-a-service application product. You are a person that is very interested in server software, dealing with large amounts of data. You also enjoy developing high-performance code.

We welcome fresh graduates who have the mind set!

Requirements:

  • Experience in developing high-performance, scalable, database-centric enterprise/web products
  • Experience in Object Oriented Programming using Java
  • Desire to learn new technologies
  • Detail oriented
  • Familiarity with web programming, Linux, HTTP, XML, REST
  • Teamwork and character -- You are a high-energy self-starter who works extremely well within a team

Prior experience in software as service architectures is optional, but highly desired.

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs@baynote.com

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Solutions Engineer

Responsibilities:

  • Engage with real-world customers on progressive and influential websites
  • Educate the customer's business and technical staff on Baynote's capabilities
  • Be the voice of the customer within Baynote, helping shape Baynote's product and how it's delivered
  • Handle technical details of bringing a Baynote customer live, and thrilling them with the results
  • Identify and develop applications and tools to accelerate customer adoption and installation

Required Skills/Experience:

  • Standard Web tools. Linux, XML, Apache, Perl, PHP, Javascript, Java - you're comfortable will all of them
  • IT Infrastructure. You are a problem-solver, and understand how to identify and overcome IT issues
  • Communication. You are a clear communicator, and are productive working with customers at any level
  • Character. You are an ambitious high-energy self-starter who works extremely well within a team
  • Standard Web tools. Linux, XML, Apache, Perl, PHP, Javascript - you know them all cold
  • You should have 4-6 years of customer-facing experience, combining technical expertise, in the areas of professional services, IT or application development, with excellent communication skills

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs@baynote.com

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Senior Account Executive

Responsibilities:

  • Working in a fast-paced, innovative team environment you will be empowered to sell Baynote solutions to both Mid Market and Enterprise companies in the eCommerce, Media and Enterprise market segments
  • Achieve and exceed monthly and annual sales quota and business targets
  • Deliver corporate presentations and demonstrations via the web to mid and senior level business owners and executives
  • Utilize CRM to track all pertinent information related to the opportunity and account and effectively manage territory
  • Manage sales opportunities through account prospecting, lead qualification, opportunity management, forecasting, resource allocation, account strategy, and planning
  • Develop solution proposals encompassing all aspects of the business application
  • Participate in the development, presentation and sale of a complete value proposition primarily via telephone and web contact
  • Strong self starter with the desire and flexibility to operate in a fast-paced technology startup; open to creative business ideas; a natural-born leader and pioneer willing to explore new markets and ideas

What are the requirements?

  • A minimum of 6 years of successful sales experience in a technology software company is required
  • Average size of deals closed for past 2 years >$75K
  • Met monthly, quarterly and annual quota objectives at least 3 out of last 4 years
  • Past experience with SaaS or on demand application software companies selling to mid and large enterprise accounts
  • Proven success in penetrating new markets and closing new business
  • Ability to build rapport, establishing trust and credibility through a consultative approach, and balance assertive sales follow-up
  • An understanding of Web Analytics, Content Management, Search Engine, Customer Support Applications and Portal solutions in a direct sales capacity is preferred
  • Fast learner who is results-driven with proven ability to sell and project a positive, professional attitude
  • Proven ability to increase deal size and accelerate the buying process
  • Ability to accurately forecast based upon realistic opportunity assessments
  • Maintain professional internal and external relationships that meet our core values and culture
  • The ideal candidate has a university degree/college diploma
    • Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

      Please send your CV or resume to jobs@baynote.com

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Lead Development Representative

As a Lead Development Representative, you are a core member of Baynote's team and you will:

  • Support the sales team by conducting outbound calls to senior- and mid-level executives
  • Qualify inbound inquiries as well as outbound leads
  • Participate in marketing events and programs including trade shows, webinars and online meetings
  • Follow through on selling opportunities that emerge from marketing campaigns
  • Articulate Baynote's value proposition, organize online discovery meetings, and help capture customer requirements
  • Profile, research, and deeply penetrate target accounts
  • Consistently log leads, contacts and competitive information in Salesforce.com

What skills are we looking for?

  • A keen interest in and experience with successful high-quality and high-volume prospecting is a must!
  • You have experience with enterprise software sales, in particular software-as-a-service
  • You have a university degree or college diploma and 2+ years experience as an inside sales or lead development representative
  • You can very effectively communicate in English with executive-level prospects by phone, through email, in meetings, as well as face-to-face
  • You can quickly perform effective research on the Internet and develop detailed technical briefs on key target accounts
  • In this position, creativity and resourcefulness are indispensable as you develop high-impact messages that capture Baynote’s value proposition and that resonate with prospects
  • You have to be extremely organized and know how to work independently, set goals and achieve them, self-motivate, and collaborate productively with colleagues at all levels
    • Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

      Please send your CV or resume to jobs@baynote.com